When you hire a carpet cleaning service, you need to be able to trust them to come into your home, respect your belongings, and clean your carpet correctly. These questions can help you find the right carpet cleaning company so you get your money’s worth and your carpets are treated properly:
What experience do you have?
Do you want to trust your expensive carpets and antique rugs to a newcomer on the carpet cleaning scene, or do you want to hire a company with plenty of experience? The answer should be obvious. Our company was founded in 1977, and we have forty years of experience dealing with anything that could ever happen to a carpet – spills, stains, flooding, pet messes, dirt, mould, you name it. Combine it with more than fifty years of experience in Oriental rug cleaning, that can’t be beaten. We take our knowledge and experience and apply it to make your carpets clean and healthy.
Do you have training or certification?
Our carpet cleaners are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). The IICRC teaches the most advances techniques and chemistry to make sure your carpets get the best results possible. We’re experts who have been trained by the experts, and have the experience and satisfied customers to back it up.
What cleaning systems do you use?
If any ordinary household cleaning system or standard products could do the job right, why would you need to hire a carpet cleaning company? We purchase and use only the highest-grade cleaners and equipment, ensuring your carpet, rug, or upholstery is restored to its original lustre. In the event of bad damage due to flooding, it can be unsafe to handle the situation yourself. We have the equipment and tools to ensure the job is done right with a full mind to safety.
Do you offer a full money back guarantee?
Any carpet cleaning company who tries to offer services but won’t stand by their results with a money back guarantee is not worth your time. We want to make sure your carpets, rugs, and upholstery are clean and sanitary. We won’t rest until you are satisfied. That’s why we offer a 100% satisfaction guarantee and will do everything possible to leave you with a carpet that is as good as new. If you still aren’t satisfied with the results, you don’t pay for the work.
If your prospective carpet cleaning company has satisfactory answers to these questions, then you’ve found the right match.